Our website is easily accessible for everyone on the web. Visit our website and go to the shop section. Here, you will get the listing of all our products. Select the one that you love and read its details. Place your order by completing the overall checkout process.
Yes, completing the checkout process is mandatory to place an order with us. You must enter all the necessary details to place your order. The checkout process has been designed to be highly secure and convenient. You can complete it with ease.
Standard deliveries are completed within 3-4 working days. We make sure that your order is shipped safely after thorough checks. The shipping process takes 2 business days, and our external delivery partner takes an additional 1-2 days to deliver it. Learn more here.
No, deliveries are limited to the region of Singapore only. We don’t accept orders from outside Singapore, and we request our customers not to place an order from any location apart from that of Singapore. In case any such order is placed, it’s outright rejected.
Shipping and deliveries are completely free of cost across Singapore. We don’t charge a single penny for any order placed with us. You get all orders delivered to your doorstep, as we focus on ensuring complete convenience for all our customers.
Yes, you can cancel an order before it has been shipped out of our facility. Generally, the shipping period that we take is 2 business days, which means any cancellation request must be placed within this period. Any requests after this period will not be entertained. Learn more here.
Yes, returns are available for all damaged and wrong orders that are sent to you. Although such situations are rare, we ensure that our customers’ needs take first place in our priority list. Thus, we allow all customers to return an item within 30 days after delivery.
No, we don’t charge anything for any return or restocking purposes. All the charges are handled by the company itself. Our aim is to ensure complete customer satisfaction, and thus, for ensuring a positive experience, we handle everything ourselves.
You can directly connect with our team using the contact us page of our website to place your return request. We’ve provided a detailed Return and Refund Policy, where we’ve mentioned how you can request a return and what follows. Go through our policy here.
Yes, your personal information is completely secure with us. We have set in place stringent measures to ensure complete data protection, as we value your privacy. Besides, we’re completely transparent about everything. Know more about privacy safeguards here.
